01268 660 000 info@itbcomms.co.uk

IPX Systems

Learn more about how Hosted iPBX from ITB can help your business stay connected, efficient and secure.

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Why Choose Us?

Ensure you’re always reachable, even when away from your desk:

  • Divert calls to another number or voicemail when you’re busy or unavailable

  • Forward calls to external numbers, mobiles or other phones within your network

  • Set Call Forwarding to ring multiple devices when your phone rings, including twinning with your mobile

  • Use Call Waiting to know when another caller is trying to get through

  • Place callers on hold using Call Park while you answer another call

 

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Key Benefits

  • Never Lose a Contact
    Stay in touch with your business network and respond faster:

    • Get on-screen pop-ups, SMS messages or email alerts for new voicemails

    • Return calls quickly using Last Number Redial and Click-2-Talk

    • Manage personal and company contact lists with integrated Address Books

    • Set call reminders using Events Diary linked to your Address Book

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  • Don’t Feel Tied to Your Desk
    Enjoy full flexibility and access to your phone system from anywhere:

    • Forward calls to any internal extension, mobile or external phone

    • Access voicemail from any phone or online portal

    • Reach your contacts remotely using the online Address Book

    • Share messages via team voicemail boxes

  • Promote Your Company Image
    Present a professional and polished experience for your callers:

    • Use Call Groups to ensure customer calls reach the right person

    • Play Music on Hold while customers wait

    • Route calls professionally with Auto Attendant (available with the Gold package)

  • Work Securely
    Keep your communications safe and reliable:

    • Protect access with passwords and PINs

    • Set up external or mobile Failover numbers to stay connected during outages

    • Maintain business continuity, even in the event of power or network failure

  • Work Efficiently
    Improve productivity with smart call management tools:

    • Quickly find and connect with internal and external contacts via the Address Book

    • See when colleagues are available with Line Monitoring

    • Transfer calls easily and use Quick Dial Short Codes for frequent numbers

    • Use Do Not Disturb and Block Anonymous Calls to minimise interruptions

    • Host a Three-way Call or forward important voicemails to other users or via email

    • Receive faxes online or by email

  • You’re Always in Control
    Take charge of your telecoms with advanced administration features:

    • Add, remove or update users with ease

    • Configure Call Groups, Voicemail boxes and Music on Hold

    • Create a shared Address Book and automatic internal directory

    • Block unwanted or unauthorised calls

    • Monitor account usage, view full Call History and generate Company Reports

Learn More Download The PDF Below!

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We’ve been helping clients save money since 1996!

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Expanding Through Strong Industry Partnerships

Over the years, we’ve built strong relationships with numerous network carriers and resellers. These partnerships allow us to offer our clients more choice, better service quality, and greater cost savings across their telecom needs.

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